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Frequently Asked Questions

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Do I get Bonus$ for shopping online?

Do I get Bonus$ for shopping online?

Yes, definitely! Please allow up to 3 working days from the date of delivery for Bonus$ crediting.

I wish to cancel my order. What should I do?

Do you offer self-collection?

I signed in with my VIP membership, but do not see any discount.

The promo code is not working. What should I do?

I placed an order online and the order status is 'Shipped'. What does this mean?

Can I redeem my Bonus$ online?

Why have I not received a confirmation email/Invoice receipt?

Shipping Related

Shipping Related Information

International Shipping

Payment Related

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How do I offset my purchases with my Bonus$?

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I would like to do an refund of my items bought on your webshop?

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Do I get Bonus$ for shopping online?

Do I get Bonus$ for shopping online?

Yes, definitely! Please allow up to 3 working days from the date of delivery for Bonus$ crediting.

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